G2 Vendor Directory

ProProfs Survey Maker vs. Nicereply

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

Nicereply

by Nice Reply s.r.o.

Overall rating4.34.5
Review count53431
Ease of use9.49.5
Ease of setup9.29.2
Quality of support8.89.2
Meets requirements9.19.1
NPS6065.957447
Small Business37.5%32.8%
Mid-Market50.0%60.2%
Enterprise12.5%7.0%
Total page views216219
Total LLM citations216779

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience.

Pros