G2 Vendor Directory

ProProfs Survey Maker vs. Listen360

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

Listen360

by EverCommerce

Overall rating4.34.5
Review count5346
Ease of use9.49.5
Ease of setup9.29.0
Quality of support8.89.4
Meets requirements9.19.2
NPS6070.454545
Small Business37.5%40.0%
Mid-Market50.0%46.7%
Enterprise12.5%13.3%
Total page views216121
Total LLM citations216330

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

Listen360

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

Pros

  • Efficiency Improvement
  • Customer Support
  • Data Management