ProProfs Survey Maker vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | Delighted |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 53 | 60 |
| Ease of use | 9.4 | 9.6 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 8.8 | 9.4 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 60 | 83.050847 |
| Small Business | 37.5% | 40.0% |
| Mid-Market | 50.0% | 58.3% |
| Enterprise | 12.5% | 1.7% |
| Total page views | 216 | 413 |
| Total LLM citations | 216 | 2,131 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.