ProProfs Survey Maker vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.3 | 4.0 |
| Review count | 53 | 582 |
| Ease of use | 9.4 | 7.8 |
| Ease of setup | 9.2 | 7.1 |
| Quality of support | 8.8 | 7.8 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 60 | 30.630631 |
| Small Business | 37.5% | 66.1% |
| Mid-Market | 50.0% | 28.0% |
| Enterprise | 12.5% | 5.9% |
| Total page views | 216 | 921 |
| Total LLM citations | 216 | 8,599 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability