G2 Vendor Directory

Prophet CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricProphet CRM

by Avidian Technologies

Bigin by Zoho CRM

by Zoho

Overall rating4.14.6
Review count195877
Ease of use8.39.2
Ease of setup7.78.9
Quality of support9.08.7
Meets requirements8.58.8
NPS40.20618674.112257
Small Business67.0%90.9%
Mid-Market26.3%8.1%
Enterprise6.7%1.0%
Total page views1523,314
Total LLM citations14121,375

Prophet CRM

Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to the appropriate customer opportunity within Prophet CRM. Whether from your desktop or mobile device, all Outlook-based emails, tasks, and calendar events are automatically tracked and associated to the corresponding opportunity, unburdening your team from administrative entry and giving them more time to sell.

Pros

    Bigin by Zoho CRM

    Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

    Pros

    • Ease of Use
    • Simple
    • Intuitive
    • Simplicity
    • Features
    • Affordable