G2 Vendor Directory

Progress OpenEdge vs. ServiceNow Enterprise Architecture

A side-by-side comparison based on G2 review data.

MetricProgress OpenEdge

by Progress Software

ServiceNow Enterprise Architecture

by ServiceNow

Overall rating4.04.3
Review count4952
Ease of use8.78.6
Ease of setup8.27.9
Quality of support7.58.5
Meets requirements8.39.0
NPS29.7297356
Small Business16.3%12.1%
Mid-Market36.7%21.2%
Enterprise46.9%66.7%
Total page views213340
Total LLM citations1,248195

Progress OpenEdge

OpenEdge 12 provides the performance, availability, agility and security you need to facilitate your application evolution effort. Read about the exceptional enhancements and new features in OpenEdge 12 that will help you easily pivot to meet market demands, scale the application as your business requires, and dramatically improve performance, allowing the organization to accelerate time to market, increase efficiencies, save expenses, increase availability and continue to compete effectively.

Pros

    ServiceNow Enterprise Architecture

    ServiceNow Enterprise Architecture (EA) delivers the clarity and control needed to move with confidence when navigating constant change, fragmented systems, and the pressure to align technology with business strategy. Built on the ServiceNow AI Platform, ServiceNow EA brings together AI, data, and automated workflows in a single unified environment — leveraging AI Agents to autonomously generate architecture diagrams, Now Assist for conversational insights, and AI-powered rationalization to surface smarter decisions faster.

    Pros

    • Ease of Use
    • Useful
    • Project Tracking
    • Customer Satisfaction
    • Navigation Ease
    • Visibility