G2 Vendor Directory

ProcessMaker vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricProcessMaker

by Decisions

ArcGIS Survey123

by Esri

Overall rating4.34.3
Review count30564
Ease of use8.89.3
Ease of setup8.29.3
Quality of support8.48.9
Meets requirements8.88.8
NPS5647.457627
Small Business26.2%25.0%
Mid-Market39.7%45.0%
Enterprise34.1%30.0%
Total page views390430
Total LLM citations1,9421,755

ProcessMaker

ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast.

Pros

  • Ease of Use
  • Process Automation
  • Efficiency
  • Automation
  • Ease of Work
  • Ease of Learning

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization