G2 Vendor Directory

Printix vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricPrintix

by Printix

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating4.24.0
Review count1321
Ease of use8.78.6
Ease of setup7.66.2
Quality of support9.28.1
Meets requirements9.07.5
NPS30.76923114.285714
Small Business38.5%15.0%
Mid-Market30.8%35.0%
Enterprise30.8%50.0%
Total page views22083
Total LLM citations1,47518

Printix

Printix offers a modern print experience for EDU, SMB, and Enterprises who are moving to the cloud. Eliminating print servers, Printix integrates seamlessly with Microsoft Azure AD and Google Workspace to bring modern printing to the cloud quickly, efficiently and inexpensively. With Printix's cloud-based print management service, you will significantly reduce the cost of print operations and relieve IT burden. Printix is a trusted ISV and Microsoft co-sell ready partner. It runs its infrastructure on Microsoft Azure public cloud.

Pros

    Micro Focus Service Manager (formerly HP Service Manager)

    HP Service Anywhere and Service Manager service desk software handle change and incident management.

    Pros