G2 Vendor Directory

PrinterLogic vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricPrinterLogic

by Vasion

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating4.64.0
Review count41221
Ease of use9.48.6
Ease of setup9.36.2
Quality of support9.38.1
Meets requirements9.47.5
NPS79.21760414.285714
Small Business8.5%15.0%
Mid-Market51.0%35.0%
Enterprise40.5%50.0%
Total page views1,55583
Total LLM citations1,17018

PrinterLogic

PrinterLogic is a serverless print management solution built for IT teams tired of fragile print servers, messy GPOs, and help desk tickets that never stop. Using PrinterLogic, you can replace legacy infrastructure with centrally managed Direct IP printing, delivering smarter, faster, and more secure printing across your organization without a single server in the stack. Why PrinterLogic: Eliminate Print Servers for Good: Direct IP printing removes every single point of failure. No crashes, no spooler vulnerabilities, no costly hardware to maintain.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Features
  • Centralized Management
  • Easy Management

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros