G2 Vendor Directory

Print Manager Plus vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricPrint Manager Plus

by Print Manager

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating4.14.0
Review count1521
Ease of use9.08.6
Ease of setup10.06.2
Quality of support8.68.1
Meets requirements9.57.5
NPS4014.285714
Small Business33.3%15.0%
Mid-Market26.7%35.0%
Enterprise40.0%50.0%
Total page views5383
Total LLM citations12118

Print Manager Plus

Print Manager Plus redefines print management by giving businesses unprecedented control, access and insight into their printing. Perfected over decades of use in organizations around the world, the cutting-edge software solution represents the very best in support and technology aimed at reducing costs, cutting waste and providing greater printing intelligence.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Printing Management
  • Efficiency Improvement

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros