G2 Vendor Directory

Practice Mate by Office Ally vs. Luma Health

A side-by-side comparison based on G2 review data.

MetricPractice Mate by Office Ally

by Office Ally

Luma Health

by Luma Health

Overall rating3.94.8
Review count1584
Ease of use8.29.5
Ease of setup8.09.1
Quality of support8.29.6
Meets requirements8.79.6
NPS2088.888889
Small Business86.7%38.1%
Mid-Market6.7%56.0%
Enterprise6.7%6.0%
Total page views188568
Total LLM citations6065,924

Practice Mate by Office Ally

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions provides additional functionality such as patient intake, reminders, e-prescriptions, and more.

Pros

  • Appointment Scheduling
  • Scheduling
  • Claims Management
  • Booking Ease
  • Ease of Use
  • Customer Support

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Pros

  • Ease of Use
  • Texting Feature
  • Texting Communication
  • Messaging Management
  • Customer Communication
  • Patient Communication