G2 Vendor Directory

PowerDMS by NEOGOV vs. SmartSuite

A side-by-side comparison based on G2 review data.

MetricPowerDMS by NEOGOV

by NEOGOV

SmartSuite

by SmartSuite

Overall rating4.74.4
Review count110186
Ease of use9.18.9
Ease of setup8.68.9
Quality of support9.69.1
Meets requirements9.48.9
NPS84.54545558.62069
Small Business21.8%50.8%
Mid-Market60.0%31.9%
Enterprise18.2%17.3%
Total page views249512
Total LLM citations9514,515

PowerDMS by NEOGOV

PowerDMS by NEOGOV is a one-stop workforce management platform that offers a comprehensive approach to addressing the challenges facing public safety and healthcare today. Over 5,500 customers use the PowerDMS platform for policy management, community engagement, staff scheduling, and more.

Pros

    SmartSuite

    SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

    Pros

    • Ease of Use
    • Flexibility
    • Customer Support
    • Intuitive
    • User Interface
    • Efficiency