PowerBI for PureCloud vs. Tenfold
A side-by-side comparison based on G2 review data.
| Metric | PowerBI for PureCloud | Tenfold |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 27 | 172 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.4 | 9.2 |
| Quality of support | 9.5 | 9.1 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 70.37037 | 68.263473 |
| Small Business | 29.6% | 27.9% |
| Mid-Market | 48.1% | 41.9% |
| Enterprise | 22.2% | 30.2% |
| Total page views | 20 | 45 |
| Total LLM citations | 0 | 132 |
PowerBI for PureCloud
Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud.
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface