G2 Vendor Directory

Planview AdaptiveWork vs. Autotask

A side-by-side comparison based on G2 review data.

MetricPlanview AdaptiveWork

by Planview

Autotask

by Kaseya

Overall rating4.14.3
Review count542641
Ease of use8.08.2
Ease of setup7.77.7
Quality of support8.68.4
Meets requirements8.78.7
NPS41.8426151.424051
Small Business10.1%70.0%
Mid-Market48.7%27.1%
Enterprise41.1%2.9%
Total page views7991,343
Total LLM citations4,5286,503

Planview AdaptiveWork

Planview® AdaptiveWork: Adapt and Deliver with Confidence Any Portfolio, Any Project, Any Team. Planview AdaptiveWork (formerly Clarizen) is a versatile portfolio, project, and work management software embedded with practical AI capabilities that adapts to how you operate so you can proactively plan and deliver any type and size of portfolio, project, and work.

Pros

  • Easy Management
  • Project Management
  • Customization
  • Ease of Use
  • Customizability
  • Progress Tracking

Autotask

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual effort, reducing technician friction and ensuring every billable hour is captured automatically. With built-in automation and real-time visibility, Autotask streamlines service delivery, improves profitability and turns operational data into actionable dashboards that drive accountability and demonstrate value.

Pros

  • Ease of Use
  • Integrations
  • Ticket Management
  • Automation
  • Efficiency
  • Easy Integrations