G2 Vendor Directory

Plane vs. SmartSuite

A side-by-side comparison based on G2 review data.

MetricPlane

by Plane Software, Inc.

SmartSuite

by SmartSuite

Overall rating4.44.4
Review count21186
Ease of use9.18.9
Ease of setup9.58.9
Quality of support9.29.1
Meets requirements8.48.9
NPS57.89473758.62069
Small Business85.7%50.8%
Mid-Market14.3%31.9%
Enterprise0.0%17.3%
Total page views711512
Total LLM citations6,5224,515

Plane

Plane is the work infrastructure for humans and agents. Cycles, modules, initiatives, teamspaces: the table stakes are here, and you already know how they work. Three things your current tool doesn't do. Projects, wiki, and service requests on one graph. A request becomes an issue becomes a doc, one ID carrying the history across all three. Not three products with a sync between them and a broken trail. Agents as governed actors. Every tool in this category now claims AI.

Pros

  • Project Management
  • User Interface
  • Ease of Use
  • Project Tracking
  • Task Management
  • Customer Support

SmartSuite

SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

Pros

  • Ease of Use
  • Flexibility
  • Customer Support
  • Intuitive
  • User Interface
  • Efficiency