G2 Vendor Directory

Pivotal CRM vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

Mekari Qontak

by Mekari

Overall rating3.54.7
Review count6342
Ease of use7.89.5
Ease of setup8.39.7
Quality of support8.29.4
Meets requirements8.29.4
NPS-13.55932290.243902
Small Business12.1%47.6%
Mid-Market50.0%45.2%
Enterprise37.9%7.1%
Total page views2022,523
Total LLM citations1942,715

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly