G2 Vendor Directory

Pivotal CRM vs. Close

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

Close

by Close

Overall rating3.54.7
Review count632,124
Ease of use7.89.4
Ease of setup8.39.2
Quality of support8.29.4
Meets requirements8.29.2
NPS-13.55932283.365019
Small Business12.1%79.4%
Mid-Market50.0%19.9%
Enterprise37.9%0.7%
Total page views2025,266
Total LLM citations19439,467

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency