Pivotal CRM vs. Close
A side-by-side comparison based on G2 review data.
| Metric | Pivotal CRM | Close |
|---|---|---|
| Overall rating | 3.5 | 4.7 |
| Review count | 63 | 2,124 |
| Ease of use | 7.8 | 9.4 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 8.2 | 9.4 |
| Meets requirements | 8.2 | 9.2 |
| NPS | -13.559322 | 83.365019 |
| Small Business | 12.1% | 79.4% |
| Mid-Market | 50.0% | 19.9% |
| Enterprise | 37.9% | 0.7% |
| Total page views | 202 | 5,266 |
| Total LLM citations | 194 | 39,467 |
Pivotal CRM
The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.
- Easy Navigation
- Time Efficiency
- Simplicity
- Ease of Use
- Easy Tracking
- Feature Richness
Close
Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Efficiency