G2 Vendor Directory

Pipedrive CRM for Sales for G Suite vs. Zoho Desk

A side-by-side comparison based on G2 review data.

MetricPipedrive CRM for Sales for G Suite

by Pipedrive

Zoho Desk

by Zoho

Overall rating4.34.4
Review count498,038
Ease of use9.08.7
Ease of setup9.28.4
Quality of support9.08.5
Meets requirements8.58.9
NPS55.10204158.44373
Small Business70.8%73.6%
Mid-Market27.1%23.0%
Enterprise2.1%3.4%
Total page views15215,264
Total LLM citations1,03234,761

Pipedrive CRM for Sales for G Suite

Pipedrive is a sales management tool designed to help salespeople get more organized. Pipedrive delivers a simple experience that just makes sense from a salespersons perspective.

Pros

  • Ease of Use
  • Pipeline Management
  • Integrations
  • Workflow Efficiency
  • Gmail Integration
  • Email Management

Zoho Desk

Zoho Desk is a web-based help desk software solution designed to assist organizations in providing exceptional customer support experiences. This platform serves as a centralized hub for managing customer interactions across multiple channels, allowing businesses to streamline their support processes and enhance overall customer satisfaction. By focusing on the needs of both customers and support agents, Zoho Desk aims to create a more efficient and effective help desk environment.

Pros

  • Ease of Use
  • Features
  • Ticket Management
  • Integrations
  • Intuitive
  • Simple