G2 Vendor Directory

Pipedrive CRM for Sales for G Suite vs. Freshdesk Gmail Gadget for G Suite

A side-by-side comparison based on G2 review data.

MetricPipedrive CRM for Sales for G Suite

by Pipedrive

Freshdesk Gmail Gadget for G Suite

by Freshworks

Overall rating4.34.5
Review count4921
Ease of use9.09.2
Ease of setup9.29.3
Quality of support9.09.5
Meets requirements8.59.6
NPS55.10204164.705882
Small Business70.8%66.7%
Mid-Market27.1%23.8%
Enterprise2.1%9.5%
Total page views15257
Total LLM citations1,03216

Pipedrive CRM for Sales for G Suite

Pipedrive is a sales management tool designed to help salespeople get more organized. Pipedrive delivers a simple experience that just makes sense from a salespersons perspective.

Pros

  • Ease of Use
  • Pipeline Management
  • Integrations
  • Workflow Efficiency
  • Gmail Integration
  • Email Management

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros