G2 Vendor Directory

Pipedrive CRM for Sales for G Suite vs. Freshdesk for G Suite

A side-by-side comparison based on G2 review data.

MetricPipedrive CRM for Sales for G Suite

by Pipedrive

Freshdesk for G Suite

by Freshworks

Overall rating4.34.4
Review count4928
Ease of use9.08.9
Ease of setup9.28.6
Quality of support9.09.0
Meets requirements8.58.8
NPS55.10204157.692308
Small Business70.8%55.6%
Mid-Market27.1%44.4%
Enterprise2.1%0.0%
Total page views152104
Total LLM citations1,032302

Pipedrive CRM for Sales for G Suite

Pipedrive is a sales management tool designed to help salespeople get more organized. Pipedrive delivers a simple experience that just makes sense from a salespersons perspective.

Pros

  • Ease of Use
  • Pipeline Management
  • Integrations
  • Workflow Efficiency
  • Gmail Integration
  • Email Management

Freshdesk for G Suite

Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)

Pros

  • Automation
  • Email Management
  • Gmail Integration
  • Ease of Use
  • Organization
  • Client Management