G2 Vendor Directory

Phrase vs. Smartcat

A side-by-side comparison based on G2 review data.

MetricPhrase

by Phrase

Smartcat

by Smartcat

Overall rating4.54.6
Review count1,354176
Ease of use9.29.4
Ease of setup9.09.4
Quality of support9.18.9
Meets requirements9.09.2
NPS70.92675676
Small Business60.6%79.2%
Mid-Market26.7%10.4%
Enterprise12.7%10.4%
Total page views1,6771,595
Total LLM citations10,41914,774

Phrase

Phrase is a leader in Language Intelligence. Its enterprise platform automates, manages, and delivers multilingual content, helping organizations build deeper customer connections and accelerate business growth. Thousands of global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment.

Pros

  • Ease of Use
  • Intuitive
  • Features
  • User Interface
  • Translation Efficiency
  • Simple

Smartcat

Smartcat is the enterprise AI platform for global content, built for the speed, scale, and the complexity of today's markets. Smartcat's expert-enabled AI coworkers automate content creation, translation, and localization across every format, language, and team, from documents to websites to software to training content. Orchestrated by our AI Chief of Staff, they help global enterprises adapt faster by catching market signals, updating content, and checking every output for quality and compliance before it ships.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • Time-Saving
  • Satisfaction
  • Automation