G2 Vendor Directory

Phone2 vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

VirtualPBX

by VirtualPBX

Overall rating3.94.2
Review count1835
Ease of use8.68.5
Ease of setup9.27.6
Quality of support8.08.8
Meets requirements8.08.5
NPS38.88888954.285714
Small Business100.0%97.1%
Mid-Market0.0%2.9%
Enterprise0.0%0.0%
Total page views384272
Total LLM citations312447

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    VirtualPBX

    We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Navigation Ease
    • Quick Setup
    • Efficiency