G2 Vendor Directory

Phone2 vs. Talkroute

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Talkroute

by Talkroute

Overall rating3.94.6
Review count1844
Ease of use8.69.8
Ease of setup9.29.6
Quality of support8.09.3
Meets requirements8.09.0
NPS38.88888986.363636
Small Business100.0%93.2%
Mid-Market0.0%6.8%
Enterprise0.0%0.0%
Total page views3841,897
Total LLM citations3121,490

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Talkroute

    Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware.

    Pros

    • Ease of Use
    • Easy Setup
    • Quick Setup
    • Simple
    • Customer Support
    • Reliability