G2 Vendor Directory

Phone2 vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Softphone.Pro

by Softphone.Pro

Overall rating3.94.6
Review count1866
Ease of use8.69.3
Ease of setup9.29.3
Quality of support8.08.6
Meets requirements8.09.3
NPS38.88888978.461538
Small Business100.0%83.1%
Mid-Market0.0%16.9%
Enterprise0.0%0.0%
Total page views384162
Total LLM citations312475

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Softphone.Pro

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

    Pros

    • Easy Integration
    • Ease of Use
    • Easy Setup
    • Easy Implementation
    • Intuitive
    • User-Friendly