G2 Vendor Directory

Phone2 vs. SalesCaptain

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

SalesCaptain

by SalesCaptain

Overall rating3.94.4
Review count18295
Ease of use8.69.2
Ease of setup9.29.3
Quality of support8.09.4
Meets requirements8.09.4
NPS38.88888971.525424
Small Business100.0%69.9%
Mid-Market0.0%29.8%
Enterprise0.0%0.3%
Total page views3845,570
Total LLM citations3121,778

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    SalesCaptain

    SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

    Pros

    • Automation
    • Communication
    • Ease of Use
    • Helpful
    • Communication Improvement
    • Time-saving