G2 Vendor Directory

Phone2 vs. Podium

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Podium

by Podium

Overall rating3.94.5
Review count182,155
Ease of use8.69.4
Ease of setup9.29.2
Quality of support8.09.1
Meets requirements8.09.2
NPS38.88888971.621622
Small Business100.0%61.1%
Mid-Market0.0%34.2%
Enterprise0.0%4.7%
Total page views3846,056
Total LLM citations31276,684

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Podium

    Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.

    Pros

    • Ease of Use
    • Helpful
    • Communication
    • Easy Communication
    • Customer Support
    • Useful