Phone2 vs. iPlum
A side-by-side comparison based on G2 review data.
| Metric | Phone2 | iPlum |
|---|---|---|
| Overall rating | 3.9 | 4.3 |
| Review count | 18 | 201 |
| Ease of use | 8.6 | 8.8 |
| Ease of setup | 9.2 | 8.2 |
| Quality of support | 8.0 | 8.6 |
| Meets requirements | 8.0 | 9.3 |
| NPS | 38.888889 | 51.741294 |
| Small Business | 100.0% | 96.9% |
| Mid-Market | 0.0% | 1.6% |
| Enterprise | 0.0% | 1.6% |
| Total page views | 384 | 1,553 |
| Total LLM citations | 312 | 5,741 |
Phone2
Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.
iPlum
Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.
- Ease of Use
- HIPAA Compliance
- Privacy
- Easy Setup
- Text Messaging
- Features