G2 Vendor Directory

Phone2 vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

CloudTalk

by CloudTalk

Overall rating3.94.4
Review count181,943
Ease of use8.69.2
Ease of setup9.29.0
Quality of support8.08.9
Meets requirements8.08.9
NPS38.88888956.984713
Small Business100.0%64.9%
Mid-Market0.0%31.3%
Enterprise0.0%3.9%
Total page views3844,588
Total LLM citations31225,986

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality