G2 Vendor Directory

Phone2 vs. Cisco Hosted Collaboration Solution

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Cisco Hosted Collaboration Solution

by AT&T Inc.

Overall rating3.94.0
Review count1812
Ease of use8.68.5
Ease of setup9.26.7
Quality of support8.09.0
Meets requirements8.09.2
NPS38.88888916.666667
Small Business100.0%16.7%
Mid-Market0.0%33.3%
Enterprise0.0%50.0%
Total page views38470
Total LLM citations31232

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Cisco Hosted Collaboration Solution

    AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

    Pros

    • Features
    • Reliability
    • Options Variety