G2 Vendor Directory

Phone2 vs. Aircall

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Aircall

by Aircall

Overall rating3.94.4
Review count181,681
Ease of use8.69.3
Ease of setup9.29.1
Quality of support8.08.8
Meets requirements8.09.0
NPS38.88888966.788544
Small Business100.0%55.0%
Mid-Market0.0%41.0%
Enterprise0.0%4.0%
Total page views3845,460
Total LLM citations31231,209

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Aircall

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.

    Pros

    • Ease of Use
    • Easy Integration
    • Features
    • Reliability
    • Call Recording
    • Intuitive