Pharos Cloud vs. Micro Focus Service Manager (formerly HP Service Manager)
A side-by-side comparison based on G2 review data.
| Metric | Pharos Cloud | Micro Focus Service Manager (formerly HP Service Manager) |
|---|---|---|
| Overall rating | 4.1 | 4.0 |
| Review count | 26 | 21 |
| Ease of use | 8.6 | 8.6 |
| Ease of setup | 8.3 | 6.2 |
| Quality of support | 8.7 | 8.1 |
| Meets requirements | 8.6 | 7.5 |
| NPS | 26.923077 | 14.285714 |
| Small Business | 23.1% | 15.0% |
| Mid-Market | 23.1% | 35.0% |
| Enterprise | 53.8% | 50.0% |
| Total page views | 340 | 83 |
| Total LLM citations | 772 | 18 |
Pharos Cloud
Pharos Cloud is a secure, cloud-native print management platform designed to assist enterprises in optimizing their printing operations. This innovative solution aims to reduce costs, eliminate the need for traditional print servers, and simplify IT management processes. By leveraging the cloud, Pharos Cloud enables organizations to manage their printing needs efficiently, regardless of location or device. Targeted primarily at medium to large enterprises, Pharos Cloud caters to organizations that require a robust and scalable printing solution.
- Cloud-Based Services
- Implementation Ease
- Ease of Configuration
- Ease of Use
- Environmental Sustainability
- Remote Access
Micro Focus Service Manager (formerly HP Service Manager)
HP Service Anywhere and Service Manager service desk software handle change and incident management.