G2 Vendor Directory

PestPac by WorkWave vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricPestPac by WorkWave

by WorkWave

ServiceTitan

by ServiceTitan

Overall rating4.14.4
Review count132381
Ease of use8.18.6
Ease of setup7.17.1
Quality of support8.18.0
Meets requirements8.38.9
NPS43.93939466.042781
Small Business60.6%65.7%
Mid-Market36.4%32.4%
Enterprise3.0%1.9%
Total page views5203,706
Total LLM citations4,72340,093

PestPac by WorkWave

PestPac by WorkWave is pest control software built specifically for pest control companies — from single-location owner-operators to national enterprises managing multiple branches. More than 65 of PCT Magazine's Top 100 pest control companies run their businesses on PestPac, and operators who use the platform grow 55% faster on average. Unlike general field service software adapted for pest control, PestPac is purpose-built for the industry.

Pros

  • User-Friendly
  • Ease of Use
  • Simple Use
  • Customer Support
  • Client Management
  • Scheduling

ServiceTitan

Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Tracking
  • Efficiency
  • Improvement