Percona Monitoring and Management (PMM) vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | Percona Monitoring and Management (PMM) | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 30 | 20 |
| Ease of use | 8.1 | 9.3 |
| Ease of setup | 8.7 | 9.0 |
| Quality of support | 8.5 | 9.7 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 76.666667 | 73.684211 |
| Small Business | 26.7% | 20.0% |
| Mid-Market | 46.7% | 35.0% |
| Enterprise | 26.7% | 45.0% |
| Total page views | 147 | 59 |
| Total LLM citations | 612 | 238 |
Percona Monitoring and Management (PMM)
Percona Monitoring and Management (PMM) is an open source database observability, monitoring, and management tool. It allows database users to observe the health of their systems, explore new patterns in database behavior, quickly troubleshoot issues, and perform database management operations no matter where they are located - on-premises or in the cloud.
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.