G2 Vendor Directory

Backstory vs. Catalyst

A side-by-side comparison based on G2 review data.

MetricBackstory

by Backstory

Catalyst

by Totango

Overall rating4.54.5
Review count630660
Ease of use9.08.9
Ease of setup8.68.5
Quality of support9.29.1
Meets requirements8.98.7
NPS67.71004972.713415
Small Business10.7%13.0%
Mid-Market35.0%74.7%
Enterprise54.4%12.3%
Total page views1,018411
Total LLM citations2,7752,621

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

Catalyst

Catalyst, now part of Totango, empowers teams to identify and capitalize on expansion and upsell opportunities, driving recurring revenue growth. Built to simplify complex strategies, it helps businesses achieve sustainable success by aligning each action with your customer’s key objectives, ensuring they achieve their desired outcomes for your product or service. Catalyst unlocks your team’s potential to deliver smarter, faster, and scalable results, paving the way for long-term success. Learn more here!

Pros

  • Ease of Use
  • Integrations
  • Automation
  • User Interface
  • Customer Engagement
  • Helpful