G2 Vendor Directory

Backstory vs. Aligned

A side-by-side comparison based on G2 review data.

MetricBackstory

by Backstory

Aligned

by Aligned

Overall rating4.54.6
Review count6301,372
Ease of use9.09.4
Ease of setup8.69.2
Quality of support9.29.2
Meets requirements8.99.1
NPS67.71004976.061493
Small Business10.7%41.1%
Mid-Market35.0%49.4%
Enterprise54.4%9.6%
Total page views1,0187,349
Total LLM citations2,77510,590

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

Aligned

Aligned is the buyer-facing AI Deal Workspace where revenue teams run deals in one shared link. Aligned brings structure to the messy space between your CRM and your buyer, where most deals actually win or stall: stakeholder complexity, unclear next steps, champions selling internally, and decisions happening asynchronously across emails, decks, threads, and scattered tools. CRMs record what happened. Aligned is the system of action that helps teams execute what needs to happen next, together with the buyer.

Pros

  • Ease of Use
  • Centralization
  • Team Collaboration
  • Efficiency
  • Organization
  • Visibility