Backstory vs. Aligned
A side-by-side comparison based on G2 review data.
| Metric | Backstory | Aligned |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 630 | 1,372 |
| Ease of use | 9.0 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 9.2 | 9.2 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 67.710049 | 76.061493 |
| Small Business | 10.7% | 41.1% |
| Mid-Market | 35.0% | 49.4% |
| Enterprise | 54.4% | 9.6% |
| Total page views | 1,018 | 7,349 |
| Total LLM citations | 2,775 | 10,590 |
Backstory
Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.
- Helpful
- Customer Support
- Ease of Use
- Intuitive
- Easy Setup
- Customization
Aligned
Aligned is the buyer-facing AI Deal Workspace where revenue teams run deals in one shared link. Aligned brings structure to the messy space between your CRM and your buyer, where most deals actually win or stall: stakeholder complexity, unclear next steps, champions selling internally, and decisions happening asynchronously across emails, decks, threads, and scattered tools. CRMs record what happened. Aligned is the system of action that helps teams execute what needs to happen next, together with the buyer.
- Ease of Use
- Centralization
- Team Collaboration
- Efficiency
- Organization
- Visibility