Backstory vs. RevSetter
A side-by-side comparison based on G2 review data.
| Metric | Backstory | RevSetter |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 630 | 12 |
| Ease of use | 9.0 | 9.7 |
| Ease of setup | 8.6 | 9.5 |
| Quality of support | 9.2 | 9.1 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 67.710049 | 100 |
| Small Business | 10.7% | 91.7% |
| Mid-Market | 35.0% | 8.3% |
| Enterprise | 54.4% | 0.0% |
| Total page views | 1,018 | 29 |
| Total LLM citations | 2,775 | 15 |
Backstory
Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.
- Helpful
- Customer Support
- Ease of Use
- Intuitive
- Easy Setup
- Customization
RevSetter
RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide.