G2 Vendor Directory

Backstory vs. Recapped.io

A side-by-side comparison based on G2 review data.

MetricBackstory

by Backstory

Recapped.io

by Recapped.io

Overall rating4.54.6
Review count630179
Ease of use9.09.0
Ease of setup8.69.1
Quality of support9.29.5
Meets requirements8.98.9
NPS67.71004971.186441
Small Business10.7%43.6%
Mid-Market35.0%46.4%
Enterprise54.4%10.1%
Total page views1,018238
Total LLM citations2,775408

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

Recapped.io

Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next steps for clients with due dates (and automatic reminders), and ensure everyone finally stays on the same page.

Pros

  • Ease of Use
  • Sales Process
  • Customization
  • Centralization
  • Helpful
  • Lead Management