G2 Vendor Directory

Backstory vs. Deeto

A side-by-side comparison based on G2 review data.

MetricBackstory

by Backstory

Deeto

by Deeto

Overall rating4.54.5
Review count63022
Ease of use9.09.2
Ease of setup8.69.0
Quality of support9.29.8
Meets requirements8.99.4
NPS67.71004977.272727
Small Business10.7%36.4%
Mid-Market35.0%45.5%
Enterprise54.4%18.2%
Total page views1,018484
Total LLM citations2,7752,271

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

Deeto

Deeto is the AI-native platform that helps companies continuously capture and activate authentic customer voice, turning everyday input into intelligence and action that drives real business impact. Deeto keeps customer voice fresh and connected, then surfaces the right insight at the right moment to build trust, align teams, and accelerate growth. Headquartered in New York City, Deeto powers fast-growing companies like Atlassian, Dropbox, Bloomreach, and 6Sense with activating customer voices around the world.

Pros

  • Ease of Use
  • Review Management
  • Messaging Services
  • Time-saving
  • Customer Reviews
  • SEO Optimization