G2 Vendor Directory

Pendo vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricPendo

by Pendo.io

Userpilot

by Userpilot

Overall rating4.44.6
Review count1,8251,020
Ease of use8.48.8
Ease of setup8.28.8
Quality of support8.79.5
Meets requirements8.79.0
NPS64.2461275.834971
Small Business17.6%39.9%
Mid-Market61.1%55.2%
Enterprise21.3%4.8%
Total page views3,5994,575
Total LLM citations21,52515,364

Pendo

Pendo is the most powerful way for product builders to drive adoption, keep customers, and grow revenue from what they ship, no matter where or how they work. Pendo tracks and analyzes what users do, what they say, and how a product or agent performs, all in a single system, giving builders complete product context. That context enables Pendo to deliver detailed product and user insights, make or suggest the right fix, design the most impactful user guidance, or identify what to build next.

Pros

  • Ease of Use
  • Insights
  • Analytics
  • Features
  • Positive Experience
  • Helpful

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics