G2 Vendor Directory

Pendo vs. Told

A side-by-side comparison based on G2 review data.

MetricPendo

by Pendo.io

Told

by Told

Overall rating4.44.9
Review count1,82510
Ease of use8.49.5
Ease of setup8.29.5
Quality of support8.79.5
Meets requirements8.79.0
NPS64.24612100
Small Business17.6%50.0%
Mid-Market61.1%50.0%
Enterprise21.3%0.0%
Total page views3,59919
Total LLM citations21,52524

Pendo

Pendo is the most powerful way for product builders to drive adoption, keep customers, and grow revenue from what they ship, no matter where or how they work. Pendo tracks and analyzes what users do, what they say, and how a product or agent performs, all in a single system, giving builders complete product context. That context enables Pendo to deliver detailed product and user insights, make or suggest the right fix, design the most impactful user guidance, or identify what to build next.

Pros

  • Ease of Use
  • Insights
  • Analytics
  • Features
  • Positive Experience
  • Helpful

Told

Told.club is a no-code platform that combines interactive product tours and in-app surveys to help product teams onboard users, drive feature adoption, and collect actionable feedback—all within a single integrated solution. What it does Told.club enables product managers, UX designers, and customer success teams to create guided walkthroughs that help users discover features and understand product value, while simultaneously gathering real-time feedback through contextual surveys.

Pros

  • Ease of Use
  • Helpful
  • Easy Creation
  • Feedback Management
  • Surveys
  • Efficiency