G2 Vendor Directory

Pendo vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricPendo

by Pendo.io

Fullstory

by Fullstory

Overall rating4.44.5
Review count1,8251,052
Ease of use8.48.5
Ease of setup8.28.6
Quality of support8.79.1
Meets requirements8.78.9
NPS64.2461270.667957
Small Business17.6%37.8%
Mid-Market61.1%43.9%
Enterprise21.3%18.3%
Total page views3,5993,734
Total LLM citations21,52523,312

Pendo

Pendo is the most powerful way for product builders to drive adoption, keep customers, and grow revenue from what they ship, no matter where or how they work. Pendo tracks and analyzes what users do, what they say, and how a product or agent performs, all in a single system, giving builders complete product context. That context enables Pendo to deliver detailed product and user insights, make or suggest the right fix, design the most impactful user guidance, or identify what to build next.

Pros

  • Ease of Use
  • Insights
  • Analytics
  • Features
  • Positive Experience
  • Helpful

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay