G2 Vendor Directory

Pendo vs. BrainStorm

A side-by-side comparison based on G2 review data.

MetricPendo

by Pendo.io

BrainStorm

by BrainStorm, Inc.

Overall rating4.44.6
Review count1,82543
Ease of use8.48.9
Ease of setup8.29.1
Quality of support8.79.7
Meets requirements8.78.8
NPS64.2461274.285714
Small Business17.6%14.0%
Mid-Market61.1%37.2%
Enterprise21.3%48.8%
Total page views3,599422
Total LLM citations21,525588

Pendo

Pendo is the most powerful way for product builders to drive adoption, keep customers, and grow revenue from what they ship, no matter where or how they work. Pendo tracks and analyzes what users do, what they say, and how a product or agent performs, all in a single system, giving builders complete product context. That context enables Pendo to deliver detailed product and user insights, make or suggest the right fix, design the most impactful user guidance, or identify what to build next.

Pros

  • Ease of Use
  • Insights
  • Analytics
  • Features
  • Positive Experience
  • Helpful

BrainStorm

At BrainStorm, we help organizations turn their AI investment into workforce impact. We built our approach around a reality every IT and enablement leader now lives with: software changes faster than people do. Features ship continuously, AI keeps expanding what tools can do, and employees adapt at the same speed they always have. Tools get deployed, access is granted, but behavior stays the same, and the gap between what organizations pay for and what their people actually use no longer closes without the right system. We believe access isn't adoption.

Pros

  • Ease of Use
  • Course Creation
  • Customer Support
  • Features
  • Training
  • Learning Resources