G2 Vendor Directory

Pega Sales Automation vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricPega Sales Automation

by Pegasystems

Dynamics 365 Sales

by Microsoft

Overall rating4.13.8
Review count131,624
Ease of use7.67.8
Ease of setup8.97.6
Quality of support7.67.9
Meets requirements8.38.3
NPS38.46153812.354949
Small Business15.4%30.6%
Mid-Market53.8%39.9%
Enterprise30.8%29.5%
Total page views1151,670
Total LLM citations2639,093

Pega Sales Automation

AI-powered Intelligent Sales Automation for today’s changing world

Pros

  • Features
  • Process Management
  • Automation Focus
  • Automation
  • Ease of Use
  • Simple

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation