Pega Customer Engagement Suite vs. Viant Technology
A side-by-side comparison based on G2 review data.
| Metric | Pega Customer Engagement Suite | Viant Technology |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 10 | 311 |
| Ease of use | 8.7 | 8.2 |
| Ease of setup | 9.2 | 8.3 |
| Quality of support | 9.4 | 9.1 |
| Meets requirements | 9.8 | 8.4 |
| NPS | 80 | 38.709677 |
| Small Business | 50.0% | 38.9% |
| Mid-Market | 30.0% | 40.8% |
| Enterprise | 20.0% | 20.3% |
| Total page views | 136 | 537 |
| Total LLM citations | 105 | 3,735 |
Pega Customer Engagement Suite
Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.
- Ease of Use
- Decision Making
- Journey Management
- Customer Engagement
- Workflows
- Personalization
Viant Technology
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.
- Ease of Use
- Customer Support
- Team Helpfulness
- Easy Setup
- Setup Ease
- Campaign Management