G2 Vendor Directory

Pega Customer Engagement Suite vs. AdRoll ABM (Formerly RollWorks)

A side-by-side comparison based on G2 review data.

MetricPega Customer Engagement Suite

by Pegasystems

AdRoll ABM (Formerly RollWorks)

by NextRoll

Overall rating4.64.3
Review count10660
Ease of use8.78.7
Ease of setup9.28.6
Quality of support9.49.1
Meets requirements9.88.6
NPS8049.467275
Small Business50.0%27.4%
Mid-Market30.0%57.9%
Enterprise20.0%14.7%
Total page views1361,457
Total LLM citations1059,026

Pega Customer Engagement Suite

Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.

Pros

  • Ease of Use
  • Decision Making
  • Journey Management
  • Customer Engagement
  • Workflows
  • Personalization

AdRoll ABM (Formerly RollWorks)

AdRoll is a connected advertising platform designed to assist growth-oriented marketers in navigating the complexities of digital advertising. This software solution provides a comprehensive suite of tools that empower mid-sized businesses to transform intricate marketing challenges into clear strategies that drive customer engagement and conversion. By leveraging advanced artificial intelligence, AdRoll streamlines the advertising process, enabling users to focus on achieving their business goals.

Pros

  • Ease of Use
  • Audience Targeting
  • Targeting
  • Intent Data
  • Customer Support
  • Helpful