G2 Vendor Directory

Pega Customer Engagement Suite vs. AdRoll

A side-by-side comparison based on G2 review data.

MetricPega Customer Engagement Suite

by Pegasystems

AdRoll

by NextRoll

Overall rating4.64.1
Review count10807
Ease of use8.78.5
Ease of setup9.28.6
Quality of support9.48.3
Meets requirements9.88.5
NPS8036.989796
Small Business50.0%56.7%
Mid-Market30.0%35.5%
Enterprise20.0%7.8%
Total page views1362,729
Total LLM citations10512,393

Pega Customer Engagement Suite

Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.

Pros

  • Ease of Use
  • Decision Making
  • Journey Management
  • Customer Engagement
  • Workflows
  • Personalization

AdRoll

AdRoll is a connected advertising platform designed to assist growth-oriented marketers in navigating the complexities of digital advertising. This comprehensive solution provides users with powerful artificial intelligence capabilities, flexible campaign management tools, and seamless integrations, all aimed at converting clicks into customers. By offering a full-funnel performance approach, AdRoll empowers mid-sized businesses to streamline their marketing efforts and achieve measurable results across various channels.

Pros

  • Ease of Use
  • Ad Management
  • Campaign Management
  • Easy Setup
  • Customer Support
  • Targeting