G2 Vendor Directory

PBXware vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

VirtualPBX

by VirtualPBX

Overall rating4.54.2
Review count2635
Ease of use8.98.5
Ease of setup8.97.6
Quality of support9.28.8
Meets requirements8.98.5
NPS7654.285714
Small Business60.9%97.1%
Mid-Market39.1%2.9%
Enterprise0.0%0.0%
Total page views313272
Total LLM citations432447

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency