PBXware vs. Ultatel
A side-by-side comparison based on G2 review data.
| Metric | PBXware | Ultatel |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 26 | 54 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.2 | 9.6 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 76 | 79.62963 |
| Small Business | 60.9% | 74.1% |
| Mid-Market | 39.1% | 24.1% |
| Enterprise | 0.0% | 1.9% |
| Total page views | 313 | 1,061 |
| Total LLM citations | 432 | 1,833 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
Ultatel
Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.
- Customer Support
- Customer Service
- Reliability
- Helpful
- Ease of Use
- Call Recording