PBXware vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | PBXware | Nextiva |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 26 | 3,685 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.2 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 76 | 67.041404 |
| Small Business | 60.9% | 76.7% |
| Mid-Market | 39.1% | 22.1% |
| Enterprise | 0.0% | 1.2% |
| Total page views | 313 | 8,328 |
| Total LLM citations | 432 | 15,292 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service