G2 Vendor Directory

PBXware vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

ITC Cloud

by In-Telecom

Overall rating4.54.4
Review count2620
Ease of use8.99.2
Ease of setup8.99.1
Quality of support9.29.6
Meets requirements8.98.9
NPS7657.894737
Small Business60.9%45.0%
Mid-Market39.1%45.0%
Enterprise0.0%10.0%
Total page views31327
Total LLM citations43211

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency